Trust & safety

Trust, security, and data protection.

What consumers should know about allowing brands to use your photos and videos. Our platform is built to be safe and trusted by both sides — the people who create content, and the brands who want to share it.

For consumers

Know your rights

Keep these in mind when taking, tagging, uploading, and sharing photos and videos.

Authenticity

Why brands want your content

Real photos and videos of products and experiences are the most trusted form of marketing — they help other shoppers make confident decisions.

Consent

Nothing is used without your permission

Posting with a brand hashtag signals interest, but it isn't consent. A brand must ask — usually in a comment — and you must explicitly agree before your content is ever used.

Ownership

You own your copyright

A photo or video you take is your creation, and the copyright stays with you. Granting usage permission never transfers ownership.

For brands

Trust is not a best practice — it's the only practice

Protecting your relationship with your fans is the top priority. Respecting the rights of the people who create about your brand is how that relationship — and your content library — stays valuable.

  • Every asset is used with explicit, documented consent
  • Consumers can change their minds — content from profiles made private is removed from brand libraries unless explicit rights exist
  • Data change and deletion requests are honored via privacy@socialnative.com
See how rights management works
Trust is not a best practice — it's the only practice

Questions about your content or your data?

Our privacy team responds to every request — updates, deletions, or anything you're unsure about.

Email privacy@socialnative.com